FAQ
What types of furniture do you offer?
At Madison Blu Home, we specialize in high-quality furniture, including sofas, dining tables, chairs, beds, storage solutions, and home décor. Our collection is designed to suit a variety of interior styles, from modern and contemporary to classic and rustic.
Do you offer customization for furniture?
Currently, we do not offer customization services. However, we provide a wide range of furniture pieces in various styles, colors, and sizes to help you find the perfect fit for your home.
How is the furniture delivered?
We carefully package and ship our furniture through reliable logistics partners. Depending on the size and weight of the item, it may arrive in multiple packages. Some large items may require assembly upon delivery, and instructions will be included. If you need assistance, please contact us.
What should I do if my furniture arrives damaged?
We take great care in packaging our products, but if your order arrives damaged or defective, please contact us within 48 hours at [email protected]. Provide clear photos of the damage, and we will work with you to resolve the issue through a replacement or refund.
Do you accept returns?
Yes! We offer a 14-30 day return policy. If you’re not satisfied with your purchase, you can return it in its original condition and packaging. Please note that return shipping costs may apply. For more details on initiating a return, contact our customer service team.
If you have any other questions, feel free to reach out to us at [email protected]. We’re happy to help!